Feature
Customer feedback collection on a tablet
Collect honest, verified feedback from people who actually walked into your business — in seconds, without staff chasing anyone.
Feedback from real visitors, not anonymous internet strangers
Most review platforms have the same problem: anyone can leave a review, whether they visited you or not. Competitors can attack you. Bots can inflate you. And the customers who genuinely loved your service usually walk out without saying a word.
FU-YA flips that around. The tablet sits inside your business, on your counter. The person tapping it is standing in your shop, right after the experience happened. That single fact makes the feedback more honest, more specific, and far more useful than anything you will read online three weeks later.
- Feedback captured at the moment of experience, while details are fresh
- Only real visitors can submit — the tablet is physically in your business
- No app install, no signup, no friction for the customer
- Works for restaurants, offices, clinics, salons, retail — any walk-in space
What the customer actually fills in
The kiosk is deliberately short. Long forms kill completion rates, so FU-YA asks for what matters and gets out of the way.
Every field is configurable from your dashboard — you decide what to ask, what is required, and what to skip entirely.
- A 1–10 rating so you get a clean, sortable score
- Open comments in the customer's own words
- Tags for quick categorisation (taste, service, speed, cleanliness — your choice)
- Optional photos uploaded straight from the tablet
- Name, phone and email — with the customer's consent
- Custom fields you define yourself for your specific business
Built for a counter, not a desk
FU-YA runs in a locked kiosk mode. Once you start review mode, the tablet stays on the feedback screen — customers cannot wander into your dashboard, your settings, or the rest of the internet.
Exiting kiosk mode requires your password. So you can leave a tablet unattended on a 360° stand all day without worrying about what happens to it.
- Password-protected kiosk lock
- Resets automatically for the next customer after each submission
- Large touch targets designed for a shared, public tablet
- Runs on any tablet with a browser — no special hardware to buy
Multi-branch from day one
If you run more than one location, every piece of feedback is automatically tagged to the branch it came from. Your managers see only their own branch. You see everything, compared side by side.
That means you can finally answer the question most owners cannot: which location is actually performing, and which one is quietly losing you customers?
Questions
Frequently asked
Do customers need to download an app to give feedback?
No. FU-YA runs in the tablet's browser. The customer just taps the screen in front of them — there is nothing to install, no account to create, and no QR code to scan.
What tablet do I need for FU-YA?
Any tablet with a modern web browser works. Most businesses use a basic Android tablet on a 360° POS stand. You do not need to buy special hardware from us.
Can customers see my dashboard on the tablet?
No. Review mode locks the tablet to the feedback screen, and leaving that mode requires your password.
Can I choose what questions to ask?
Yes. Feedback forms are configurable from your dashboard — set your own fields, tags and required questions per business.
Keep reading
More of what FU-YA does
AI report generation
AI turns raw feedback into clear reports so you know what to fix and what to celebrate.
Read moreDaily feedback updates
Stay updated every day. No waiting for month-end surveys — improve while the experience is fresh.
Read moreCustomer data for growth
With permission, store emails and details so you can reconnect, remarket, and grow sales ethically.
Read moreTry it free for 7 days
Put FU-YA on a tablet and see what your customers actually think — no card required to start.